Managed Cloud Support Packages
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Cloud Essentials
Best for: 5–50 employees
$75-$100/user/month
Reliable cloud support without surprises. Includes Microsoft 365/Google Workspace administration, MFA enforcement, basic security, business-hours support, and cloud monitoring.
Most Popular
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Secure Business
Best for: 25–150 employees
$125-$175/user/month
Security, support, and cost control — fully managed. Adds cloud backup & recovery, identity management, email security, endpoint protection, and priority support.
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Fully Managed Cloud
Best for: Regulated or high-risk SMBs
$200-$275/user/month
Enterprise-grade cloud management for growing businesses. Includes advanced security, disaster recovery, cost optimization, device management, and 24/7 support with dedicated account manager.
Compare Packages
| Features | Cloud Essentials | Secure Business | Fully Managed |
|---|---|---|---|
| Pricing | |||
| Per user/month | $75-$100 | $125-$175 | $200-$275 |
| Minimum users | 5 | 25 | 50 |
| Onboarding fee | $1,000 - $5,000+ (one-time) | ||
| Productivity & Access | |||
| Microsoft 365 / Google Workspace | ✓ | ✓ | ✓ |
| User onboarding/offboarding | ✓ | ✓ | ✓ |
| Security | |||
| MFA & password policies | ✓ | ✓ | ✓ |
| Email security & anti-phishing | — | ✓ | ✓ |
| Endpoint protection | — | ✓ | ✓ |
| Zero-Trust & conditional access | — | — | ✓ |
| Compliance support (HIPAA, SOC2) | — | — | ✓ |
| Backup & Recovery | |||
| Cloud backup | — | ✓ | ✓ |
| Recovery testing | — | ✓ | ✓ |
| Disaster recovery & failover | — | — | ✓ |
| Cloud Infrastructure | |||
| Basic monitoring | ✓ | ✓ | ✓ |
| Azure/AWS VM management | — | ✓ | ✓ |
| Cost optimization | — | Reports | ✓ |
| Performance tuning | — | — | ✓ |
| Support | |||
| Business hours support | ✓ | ✓ | ✓ |
| Priority support | — | ✓ | ✓ |
| 24/7 support | — | — | ✓ |
| Dedicated account manager | — | — | ✓ |